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As demand for a greater guest experience increases, Samsung’s slim-designed HE460 Series displays revitalize in-room entertainment by enabling hotel managers to create and share clear content that addresses a range of guest needs. The embedded LYNK REACH 4.0 allows for remote, centralized and efficient display management through a single remote control center. Hotel managers can customize guest viewing experience and reinforce branding and cost-effectiveness through an enhanced Home Menu that allows guests to view essential hotel information. Recently updated to include a value-added feature such as improved Plug-and-Play capabilities, the HE460 Series displays enable hotel managers to activate hundreds of in-room displays with minimal effort by synchronizing multiple displays and servers in a simple way.
Expand In-Room Content Delivery Possibilities with Samsung’s HE460 Hospitality Display
As guests demand a more lavish and comfortable stay experience, hospitality environments can turn to versatile, elegant displays for added ambience and functionality. Samsung’s slim-designed HE460 displays revitalize in-room entertainment by enabling hotel managers to create and share clear content that addresses a range of guest needs. Through Samsung’s embedded LYNK REACH 4.0 communications and content management solution, hospitality managers can access a variety of user interface templates to deliver customized welcome messages, promotional offers and local attraction information. Additionally, operations teams can manage hundreds of in-room displays through a single remote control center, reducing maintenance needs while offering greater visibility. These all-inclusive benefits make the HE460 the ideal display to create a differentiated and memorable guest experience at reduced expense.
Main Feature & Benefits 1: DEFINITION SYSTEM/ARCHITECTURE
The introduction of cutting-edge technology enables hotels and resorts to deliver a differentiated guest experience. One prominent example is the transformation of in-room hotel televisions into a control hub capable of communicating with multiple integrated displays. As the latest evolution in hotel management, Samsung’s LYNK Reach 4.0 fuses the benefits of Samsung’s SINC and REACH hospitality technologies to offer a comprehensive content management solution. LYNK Reach 4.0 creates a more convenient and pleasurable experience by giving staff and guests greater control over different aspects of the in-room environment, ranging from personalized communications to more efficient room management. As a unified CMS solution, LYNK REACH 4.0 accommodates existing LAN, WIFI and coaxial infrastructures to amplify hotel management, monitoring and guest service functions. Through guest data storage and customized templates, hospitality users can create and deliver personalized guest messages for a more memorable experience. This includes access to a range of IPTV and RF channels, applications and services mirroring what guests expect at home and on their mobile devices. LYNK REACH 4.0 additionally enables two-way communication between hotel management and guests, ensuring quality service delivery with less in-room labor and maintenance required. By controlling in-room conditions ranging from power usage to connectivity, hospitality environments additionally can reduce energy costs and device clutter. With optimized network support for a variety of channels, Samsung’s LYNK Reach 4.0 helps premium hotels and resorts deliver a personalized guest experience and strengthen their bottom line
Increase Hotel Brand and Offerings Visibility with a Welcome Video Channel
LYNK REACH 4.0 allows hotels to use Welcome Video Channels to deliver useful information to guests in a more engaging way. Through easy video upload or URL insertion, hotel managers can customize a channel list of clips showing hotel facilities or advertising special offers, local events or attractions. As a result, hotels can use up to four channels to simultaneously show targeted videos to specific public areas of the hotel, such as display in lobbies and restaurants, as well as in guest rooms. The ability to stream these promotions provides an additional revenue stream for hotels and enhances brand recognition.
Enhance the Guest Experience with Easy Access to Valuable, Real-time Information
With LYNK REACH 4.0, hotels can provide guests with a specialized experience built around their schedules or reasons for staying. Guests can easily access web, video and app content including hotel services, tourist information, weather reports, flight information and more with multiple-language support on their in-room TVs. For example, TVs in conventioneers’ rooms can display a custom UI and menu specific to the convention, including event locations, meeting alerts and entertainment options. In addition, videos and images promoting local event and tourist information, available discounts, and more can be displayed for quick and easy guest access.
Treat guests with a customized, cost-efficient Home Menu
Deliver a wide array of content to guests with an enhanced Home Menu that does not require the additional purchase of a solution or installation of a network infrastructure. New enhanced features enable hotels to welcome guests with a brief video introduction along with the hotel logo before offering live TV. This way, hotels can enhance their brand without the need of an additional solution. Guests can conveniently view resources such as the time, date and hotel information, and access frequently used TV features in user mode. The customizable Home Menu reduces the cost burden for hotels that lack the budget for an additional solution while simplifying Home Menu creation with a solution-embedded Hospitality TV.
Protect content with advanced DRM technology
Samsung LYNK DRM technology provides a safe and cost-effective alternative to traditional hardware-based content protection systems. The solution allows encrypted live channel and VoD content to pass securely and display on hotel TVs. A software-only implementation, LYNK DRM technology reduces the need for additional equipment and provides quicker recovery for Conditional Access System (CAS) problems. To help ensure system reliability, coverage extends to the enlargement of head-end equipment for cable operators.