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Epson TM-T20

Latest energy-efficient POS printer

Thermal Printers

Epson’s cost effective TM-T20 thermal receipt printer is the latest addition to Epson’s line of energy-efficient POS printers.
With this economical, convenient and easy-to-use thermal receipt printer you can get up and running quickly as everything you need is in the box. TM-T20 printers are Energy Star qualified as well which means a reduced CO2 footprint, so this is a greener choice.

Key Features

  • Energy-Star qualified
  • Features Epson Reliability
  • Space-saving design means mounting in virtually any counter or wall position
  • Includes all necessary accessories to get up and running quickly
  • Ease-of-use features include drop-in paper loading, auto cutter and status LEDs
  • Standard 2 year warranty

Reliability you can count on
With a MCBF of 60 million lines, and an auto cutter life of 1.5 million cuts, the TM-T20 delivers best-in-class reliability so critical in high volume environments.

All in one package
For TM-T20, all the accessories are included in the box. Such as the printer driver, utility software, manuals, AC cable, interface cable, wall hanging bracket, rubber feet and switch panel for vertical installation, and water-proof power switch cover. Drivers for TM-T20 bundle drivers for Windows® / Linux® / Mac OS® X, virtual port driver, OPOS™, OPOS for .NET™, Java POS™ and such. In addition, the utility software, Windows® driver, and electric manuals support 24 languages so you can select the most suitable way for a wide variety of uses in various countries.

Easy installation
TM-T20 is designed for easy installation in shops and stores. Even if it is installed horizontally with its back directly against the wall, its cover can be opened, so no extra space is needed. If the accessory switch panel for vertical installation is used when installed vertically, easy operation is available thanks to its good visibility. By attaching the wall hanging bracket to the bottom, TM-T20 can be set with its front perpendicularly for installation to other devices.

Energy Star qualified
Similar to the TM-T88V, the TM-T20 also meets Energy Star requirements, which makes these models the only Energy Star qualified POS thermal receipt printers available today.

Backed by the Leader
The TM-T20 is backed by Epson’s industry leading service and support programs and comes with a two-year warranty.


Model Name TM-T20
Print Method Thermal line printing
Print Font
Font 9 × 17 / 12 × 24
Column Capacity (columns)
Standard : Paper width 80 mm : 48 / 64 , Paper width 58 mm : 35 / 46
42 column mode : Paper width 80 mm : 42 / 60 , Paper width 58 mm : 42 / 31
Character Size (mm) 0.88 (W) × 2.13 (H) / 1.25 (W) × 3 (H)
Character Set 95 Alphanumeric, 18 set International, 128 × 43 Graphic
Bar code : UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN), CODE39, ITF, CODABAR(NW-7),
CODE93, CODE128, GS1-128, GS1 DataBar Two-dimensional code : PDF417,
QRCode, MaxiCode, 2D GS1 DataBar, Composite Symbology
Character Per Inch 22.6 cpi / 16.9 CPI
Interfaces USB
Receive data buffer 4 KB or 45 bytes
Print Speed Max. 150 mm/sec
Dimensions (mm) Roll paper: 79.5 ± 0.5 (W) × dia. 83.0 / 57.5 ± 0.5 (W) × dia. 83.0
Power 100 - 240V AC, 50 / 60 Hz
Power Consumption 1.0 A
Power Supply Internal(AC cable included)
D.K.D. Function 2 drives
Printer Mechanism Life 15 million lines
Auto cutter life 1.5 million cuts
MTBF 360,000 hours
MCBF 60,000,000 lines
Overall Dimensions (mm) 140 (W) × 199 (D) × 146 (H)
Mass (Approx) 1.7 kg
EMC Standards FCC, VCCI, CE marking, AS / NZS CISPR22 class A, GOST-R
Safety standards UL / CSA / EN / TÜV / GOST-R
Warranty 2 years
Option Affixing tape, External buzzer unit
Standard Accessories Roll paper × 1 roll(for checking the initial movement of the printer),
CD-ROM(Drivers, Tool software, User's manual)*, Power switch cover,
Power switch waterproof cover, Wall hanging bracket, Screws for wall hanging bracket,
Rubber feet for vertical installation, Switch panel for vertical installation,
58-mm width paper guide plate, Interface cable, AC cable
Installation horizontally / vertically / vertically with wall hanging bracket / Wall hanging

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