Basic Hardware Warranty
Basic hardware support is included with your new Dell system and is valid within the limited hardware warranty term you purchased for your Dell system(s).
This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
- Telephone support for hardware incidents during business hours;
- DellConnect expert remote support delivered through a broadband connection;
- 24x7x365 online support;
- Next Business Day Onsite Service after Remote Diagnosis or Mail-In Repair Service.