Basic Hardware Warranty
Basic hardware support is included with your new Dell system and is valid within the limited hardware warranty term you purchased for your Dell system(s).
- Telephone support for hardware incidents during business hours;
- DellConnectTM expert remote support delivered through a broadband connection;
- 24x7x365 online support;
- Next Business Day Onsite Service after Remote Diagnosis or Mail-In Repair Service.
For added peace of mind and more extensive coverage, expand the Basic Hardware Support included with your systems by upgrading to Dell ProSupport . With Dell ProSupport, you can tailor your support solution by choosing the service model that best fits the needs of your environment and options that fit the way you use your technology.