D-Link Assist - Round-the-clock rapid response technical support service that replaces faulty equipment quickly and efficiently. Maximising your uptime, and giving you the confidence that instant back-up is only a phone call away.
D-Link Assist Silver - for prompt same-day assistance
D-Link Assist Silver is designed for ‘high availability’ businesses that require rapid response within regular working hours. It provides a four hour response service Monday to Friday from 8am to 5pm, excluding holidays.
This level of service is for a 3 year period only, same business day response within four hours, excluding holidays.