Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs. All Preventive Maintenance contracts include free firmware upgrades.
From air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear.